Terms of Service

Effective date: September 13, 2026

These Terms of Service govern your access to yycwebdesign.ca and your dealings with YYC Web Design, a division of SEO Internet Marketing, located in Calgary, Alberta, Canada.

In these Terms, “YYC Web Design,” “we,” “us,” and “our” refer to YYC Web Design and SEO Internet Marketing. “You” and “your” refer to website visitors, prospective clients, and clients using our services.

By accessing our website, requesting a quote, approving a proposal, or purchasing our services, you agree to these Terms.

1. Our Services

YYC Web Design may provide services including:

  • Website design and development

  • Website maintenance and technical support

  • Search engine optimization

  • Website hosting

  • Domain registration and management

  • Logo and graphic design

  • Digital marketing

  • Content creation

  • Consulting and related digital services

The specific scope, pricing, timeline, deliverables, and responsibilities for a project will be described in a written proposal, estimate, project contract, invoice, or other service agreement.

If there is a conflict between these Terms and a signed project contract, the signed project contract will control for that project.

2. Quotes and Proposals

Quotes and proposals are based on the information available when they are prepared. Unless otherwise stated, a quote is valid for 30 days.

Work outside the agreed project scope may require additional fees and may affect the delivery timeline. We will obtain approval before completing material work that is outside the original scope.

A project begins only after any required contract, approval, deposit, content, credentials, and other requested materials have been received.

3. Client Responsibilities

You agree to:

  • Provide accurate and complete project information

  • Supply required content, images, branding materials, and account access

  • Respond to questions and approval requests within a reasonable time

  • Review drafts, proofs, and deliverables carefully

  • Confirm that materials you provide may legally be used

  • Maintain appropriate backups of important business information

  • Pay invoices according to the agreed schedule

  • Comply with applicable laws and third-party platform rules

Project timelines may be extended when required materials, feedback, approvals, or payments are delayed.

4. Fees and Payment

Fees and payment schedules will be stated in the applicable proposal, contract, or invoice. Unless otherwise stated:

  • Deposits are required before work begins

  • Invoices are payable by the due date shown

  • Applicable taxes will be added

  • Deposits and payments for completed work are non-refundable

  • Work may be paused when an invoice becomes overdue

  • Final files, website launches, ownership transfers, and account credentials may be withheld until outstanding balances are paid

You are responsible for reasonable costs associated with recovering overdue amounts, where permitted by law.

5. Revisions and Change Requests

The number of included revisions, if any, will be stated in the project proposal or contract.

A revision modifies work already completed within the approved scope. A request that introduces new pages, features, designs, functionality, content, integrations, or objectives may be treated as additional work.

Additional work will be billed at the agreed hourly rate or quoted separately.

6. Project Delays and Inactive Projects

We are not responsible for delays caused by missing content, delayed approvals, inaccessible accounts, third-party services, technical issues outside our control, or events beyond our reasonable control.

If a client does not respond or provide required materials for 30 days, we may place the project on hold. A restart fee or revised timeline may apply before work resumes.

Projects inactive for 90 days may be closed. Amounts already paid will be applied to work completed and costs incurred.

7. Website Design and Browser Compatibility

We design websites for current versions of commonly used browsers and devices. Differences may occur between browsers, operating systems, screen sizes, and devices.

Unless specifically included in writing, our services do not include compatibility with outdated browsers, discontinued devices, obsolete software, or systems that no longer receive security updates.

8. Search Engine Optimization

Search engine rankings, website traffic, leads, and sales are affected by many factors outside our control, including search engine algorithms, competitors, market conditions, website history, client actions, and third-party platforms.

We do not guarantee:

  • A specific search engine ranking

  • First-page placement

  • A particular amount of traffic

  • A specific number of leads or sales

  • Continued rankings after services end

  • Acceptance by any search engine or advertising platform

We will provide services using reasonable professional practices, but past performance does not guarantee future results.

9. Hosting and Domain Services

Hosting and domain services may be provided directly or through third-party providers.

You are responsible for:

  • Keeping contact and billing information current

  • Paying renewal fees before their due dates

  • Reviewing renewal notices

  • Complying with hosting and registrar policies

  • Maintaining lawful website content

Domain names cannot always be recovered after expiry. We are not responsible for a domain loss caused by unpaid invoices, expired payment methods, inaccurate contact information, ignored notices, registrar action, or circumstances outside our reasonable control.

Hosting availability may be interrupted by maintenance, security incidents, equipment failures, internet outages, attacks, third-party provider issues, or other events. Continuous and uninterrupted availability is not guaranteed.

10. Third-Party Products and Services

Projects may use third-party software, plugins, themes, fonts, stock images, application programming interfaces, hosting services, payment systems, analytics tools, or other platforms.

Third-party products and services are governed by their own licences, fees, policies, and terms. We do not control and are not responsible for:

  • Changes made by third-party providers

  • Service interruptions or discontinued products

  • Price increases

  • Compatibility problems

  • Security vulnerabilities

  • Account suspension

  • Data loss caused by a third party

  • Changes to search engines or social platforms

Any third-party licence, subscription, renewal, transaction, or usage fee is your responsibility unless otherwise agreed in writing.

11. Intellectual Property

You retain ownership of materials you provide to us.

Until all project invoices are paid, we retain ownership of the work we create. After full payment, you will receive the rights described in the applicable project contract.

Unless otherwise agreed, we retain ownership of:

  • Pre-existing materials

  • Reusable code, tools, systems, and processes

  • Development methods

  • Licensed third-party components

  • General knowledge and experience

  • Concepts and drafts that were not selected or purchased

Third-party materials remain subject to their original licences.

We may display completed work in our portfolio and marketing materials unless confidentiality has been agreed to in writing.

12. Client Content and Legal Compliance

You confirm that you own or have permission to use all content, trademarks, photographs, videos, data, and other materials you provide.

You are responsible for the accuracy and legality of your website content, products, services, advertising claims, policies, accessibility obligations, industry disclosures, and regulatory compliance.

Unless specifically included in a written agreement, we do not provide legal, accounting, tax, accessibility, or regulatory advice.

13. Confidentiality

Each party agrees to take reasonable steps to protect confidential business information received from the other party.

Confidentiality obligations do not apply to information that:

  • Is publicly available through no breach of these Terms

  • Was already lawfully known

  • Is independently developed

  • Is received lawfully from another source

  • Must be disclosed by law or court order

Our handling of personal information is also governed by our Privacy Policy.

14. Security and Backups

We use reasonable care when providing website and hosting services. However, no website, server, network, software, or storage system is completely secure or error-free.

Unless backup services are expressly included in writing, you are responsible for maintaining current copies of your website, content, customer information, email, and other important data.

We are not responsible for security incidents caused by weak or reused passwords, unauthorized users, outdated software, client-installed components, third-party platforms, or actions taken without our authorization.

15. Acceptable Use

You may not use our website or services to:

  • Break any law or regulation

  • Infringe intellectual property or privacy rights

  • Distribute malware or harmful code

  • Send spam or deceptive communications

  • Harass, threaten, or defame others

  • Host illegal, fraudulent, or abusive content

  • Attempt unauthorized access to systems or accounts

  • Interfere with website or server operation

  • Misrepresent your identity or affiliation

We may suspend or terminate services when we reasonably believe they are being used unlawfully, fraudulently, abusively, or in a way that threatens other systems or users.

16. Suspension and Termination

Either party may terminate services according to the applicable project contract.

We may suspend or terminate work for:

  • Non-payment

  • Material breach of these Terms

  • Unlawful or abusive activity

  • Failure to provide required cooperation

  • Security risks

  • Conduct that may harm our business, systems, reputation, providers, or other clients

Upon termination, you remain responsible for work completed, expenses incurred, third-party commitments, and unpaid invoices.

17. Warranties and Disclaimers

We will perform our services with reasonable care and skill.

Except for warranties that cannot legally be excluded, the website and services are provided on an “as available” basis. We do not guarantee that:

  • The website will always be available or error-free

  • Every defect will be corrected

  • Third-party products will remain compatible

  • A website will produce particular commercial results

  • Search rankings, traffic, leads, or sales will increase

  • Files or systems will never be lost, damaged, or compromised

Nothing in these Terms excludes any legal right or warranty that cannot be excluded under applicable law.

18. Limitation of Liability

To the fullest extent permitted by law, YYC Web Design and SEO Internet Marketing will not be liable for indirect, incidental, special, punitive, or consequential damages, including lost profits, lost revenue, lost data, lost opportunities, business interruption, or reputational harm.

Our total liability relating to a service or project will not exceed the amount you paid us for the specific service giving rise to the claim during the six months immediately before the event giving rise to the claim.

These limitations do not apply where liability cannot legally be limited or excluded.

19. Indemnification

You agree to indemnify and hold YYC Web Design and SEO Internet Marketing harmless from third-party claims, losses, damages, and reasonable expenses resulting from:

  • Materials or instructions you provide

  • Your products, services, website content, or business practices

  • Your infringement of another party’s rights

  • Your violation of law

  • Your misuse of our website or services

  • Your breach of these Terms

This section does not apply to the extent that a claim was caused by our negligence or unlawful conduct.

20. Website Content

Information on our website is provided for general informational purposes. We may update, remove, or change website content, service descriptions, and pricing without notice.

Examples, testimonials, portfolio items, case studies, and general results do not guarantee that another client will receive the same outcome.

21. External Links

Our website may link to third-party websites. These links are provided for convenience and do not mean that we endorse or control those websites.

We are not responsible for third-party content, availability, security, products, services, or privacy practices.

22. Governing Law

These Terms are governed by the laws of Alberta and the applicable federal laws of Canada.

Subject to any rights that cannot legally be waived, disputes will be brought before the courts located in Calgary, Alberta.

Before beginning formal proceedings, the parties agree to make a reasonable effort to resolve the dispute through direct discussion.

23. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or removed only to the extent necessary. The remaining provisions will continue in effect.

24. No Waiver

A failure to enforce any provision of these Terms does not waive the right to enforce it later.

25. Changes to These Terms

We may update these Terms when our services, business practices, or legal obligations change.

The updated Terms will be posted on our website with a revised effective date. Changes will not alter an existing signed project contract unless agreed to by both parties.

26. Contact Us

Questions about these Terms may be directed to:

YYC Web Design
A division of SEO Internet Marketing
Calgary, Alberta, Canada
Website: https://yycwebdesign.ca/
Contact form: https://yycwebdesign.ca/#contact