Privacy Policy

Effective date: September 13, 2026

YYC Web Design is a division of SEO Internet Marketing, located in Calgary, Alberta, Canada. In this Privacy Policy, “YYC Web Design,” “we,” “us,” and “our” refer to YYC Web Design and SEO Internet Marketing.

We respect your privacy and are committed to protecting the personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit yycwebdesign.ca, contact us, request a quote, or use our services.

1. Personal Information We Collect

We may collect personal information that you provide directly to us, including:

  • Your name

  • Email address

  • Telephone number

  • Business or organization name

  • Website address

  • Services you are interested in

  • Project requirements and messages

  • Billing and payment information

  • Communications between you and YYC Web Design

  • Account credentials provided for website, hosting, domain, email, social media, or marketing services

Please do not submit passwords or other sensitive account information through our public contact form. When access credentials are required for a project, we will provide a more appropriate method for sharing them.

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

  • Internet Protocol address

  • Browser and device type

  • Operating system

  • Pages visited

  • Referring website

  • Date and time of your visit

  • General geographic location

  • Website interactions and performance information

This information may be collected through server logs, cookies, analytics tools, and similar technologies.

3. How We Use Personal Information

We may use personal information to:

  • Respond to questions and quote requests

  • Communicate about potential or active projects

  • Provide website design, graphic design, hosting, domain, SEO, and marketing services

  • Create and manage customer accounts

  • Process invoices and payments

  • Maintain, secure, and improve websites and services

  • Diagnose technical issues

  • Measure website traffic and performance

  • Prevent fraud, abuse, and security threats

  • Send service notices or marketing communications when permitted

  • Meet contractual, accounting, tax, insurance, and legal obligations

  • Establish, exercise, or defend legal claims

We will only collect, use, or disclose personal information for purposes that are reasonable and appropriate in the circumstances.

4. Consent

By providing personal information to us, you consent to its collection, use, and disclosure for the purposes explained at the time of collection and in this Privacy Policy.

You may withdraw your consent, subject to legal, contractual, and operational restrictions. Withdrawing consent may prevent us from providing certain services.

5. Cookies and Analytics

Our website may use cookies and similar technologies to operate properly, remember preferences, understand website traffic, and improve the visitor experience.

Cookies may include:

  • Essential cookies required for website operation and security

  • Performance and analytics cookies

  • Preference cookies

  • Advertising or marketing cookies, if enabled

You can control or delete cookies through your browser settings. Disabling certain cookies may affect how the website functions.

6. Marketing Communications

We may send promotional emails or other marketing communications when you have provided consent or when otherwise permitted by Canadian law.

You may unsubscribe at any time by using the unsubscribe link in a message or by contacting us. You may continue to receive necessary project, billing, security, or service-related communications.

7. Sharing Personal Information

We do not sell or rent personal information.

We may share information with trusted service providers that help us operate our business or deliver services, including:

  • Website and email hosting providers

  • Domain registrars

  • Cloud storage and backup providers

  • Payment processors and accounting providers

  • Website analytics and security providers

  • Contractors or specialists working on an authorized project

  • Software and technology service providers

  • Legal, accounting, insurance, or professional advisers

These providers are permitted to use personal information only as required to provide their services or meet legal obligations.

We may also disclose information when required by law, court order, government authority, or when reasonably necessary to protect our rights, customers, systems, or the public.

8. Service Providers Outside Canada

Some service providers may store or process personal information outside Canada, including in the United States or other jurisdictions. Information processed outside Canada may be subject to the laws of that jurisdiction and may be accessible to courts, law enforcement, or government authorities in accordance with those laws.

Information about our service providers and privacy practices may be requested using the contact information below.

9. Client Website and Account Access

Clients may provide us with access to websites, hosting accounts, domain accounts, analytics platforms, advertising accounts, social media profiles, or other third-party services.

We use this access only to perform authorized work, provide support, maintain services, protect systems, and meet our contractual obligations. Clients are responsible for confirming that they have authority to provide access to any account, information, or content supplied to us.

10. Safeguarding Information

We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information we handle. These measures may include access controls, secure passwords, encryption where appropriate, software updates, backups, malware protection, and limiting access to individuals who require the information for legitimate business purposes.

No internet transmission or electronic storage system can be guaranteed to be completely secure.

11. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide services and support

  • Complete the purposes for which it was collected

  • Maintain business and financial records

  • Meet legal, tax, insurance, and contractual requirements

  • Resolve disputes and enforce agreements

  • Maintain appropriate backups and security records

When information is no longer reasonably required, we will securely delete, destroy, or anonymize it, subject to technical and legal limitations.

12. Access and Correction

You may request access to personal information we hold about you or ask us to correct information that is inaccurate or incomplete.

We may need to verify your identity before responding. Access may be limited where permitted or required by law, including when disclosure would reveal another person’s personal information or confidential business information.

13. Privacy Breaches

If personal information is lost, accessed, used, or disclosed without authorization, we will investigate and take reasonable steps to contain and address the incident.

Where required by applicable law, we will notify the Office of the Information and Privacy Commissioner of Alberta and affected individuals when a breach creates a real risk of significant harm.

14. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the content, security, or privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.

15. Children’s Privacy

Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13 through this website. If we learn that we have collected such information without appropriate consent, we will take reasonable steps to delete it.

16. Changes to This Policy

We may update this Privacy Policy when our services, technology, or legal obligations change. The updated version will be posted on this website with a revised effective date.

Your continued use of the website after an updated policy is posted means that the updated policy will apply to information collected after its effective date, subject to applicable consent requirements.

17. Contact Us

Questions, access requests, correction requests, consent withdrawals, and privacy complaints may be directed to:

Privacy Officer
YYC Web Design
A division of SEO Internet Marketing
Calgary, Alberta, Canada
Website: https://yycwebdesign.ca/
Contact form: https://yycwebdesign.ca/#contact

Please include “Privacy Request” in your message and do not send sensitive personal information through the public contact form.

If we cannot resolve your concern, you may contact the Office of the Information and Privacy Commissioner of Alberta.